Sep 242010
 


The Theory of “Completed Staff Work”

Completed staff work is the study of a problem and indicates the presentation of a solution, with alternatives, to the manager, so that all that remains to be done on the part of the manager is to indicate approval or disapproval of the completed action. The words "completed action" are emphasized because the more difficult the problem is, the more the tendency is to present the problem and recommended action to the manager in piecemeal fashion. It is your duty as a staff member to work out details.

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Dec 302009
 

By: Robert Cialdini, PhD

Source: Back cover

image Influence has established itself as the most important book on persuasion ever published. In it, distinguished psychologist Robert B. Cialdini, Ph.D., explains why some people are remarkably persuasive and how you can beat them at their own game. You’ll learn the six psychollogical secrets benind our powerful impulse to comply, how skilled persuaders use them without detection, how to defend yourself against them—and how to put these strengths to work in your own behalf. This indispensible book guarantees two things: You;ll never again say “yes” when you really mean “no,” and you’ll make yourself more influential than ever before.

Chapters include:

  • Reciprocation
  • Commitment and Consistency
  • Social Proof
  • Liking
  • Authority
  • Scarcity
  • Instant Influence

Shop at Amazon for:
Influence Science and Practice
by: Robert B. Cialdini

Arguably the best book ever on what is increasingly becoming the science of persuasion. Whether you’re a mere consumer or someone weaving the web of persuasion to urge others to buy or vote for your product, this is an essential book for understanding the psychological foundations of marketing.

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